Exactly What Is Emotional Intelligence Anyway?

It is easy to get caught up in the hype of catch phrases that travel around the conference room.  As business people, we tend to want to use a flashy term that is fresh to gain attention and perhaps put a fresh spin on an old idea.  Sometimes, we simply want to use a term [...]

Regrettable Losses

I wish I could tell you that we at ECI have the answers to every organizational issue you can raise, but this is simply not the truth.  From time to time, we have to let people go and we have people we wish would have stayed, move on to other jobs.  In each instance, we [...]

Diversity and Cultural Fit

We often hear about leaders of companies who avoid the use of assessment tools because they believe that these tools could screen out diverse candidates and could expose their organizations to lawsuits.  Is this true or false? 
The answer to that one is, it depends….If you utilize a tool that is not well constructed and tends [...]

“Fit”…a Two-Way Street

What does it mean to find an employee that truly “fits” your organization?  What does a good “fit” look like from the perspective of the applicant?  Organizational fit, job fit, and motivational fit are key factors that drive how new employees will assimilate to the work environment, mesh with the corporate culture, as well as how [...]

What is my company’s culture and why does it matter?

The culture that exists within a company is something that many people may not pay attention to on a day to day basis.  However, it is an element of your organization that should not be overlooked.  It is an element that can make all of the difference when introducing your company to a potential hire.  [...]

Part 2: Devising Selection Standards for Hiring New Staff

Adverse impact occurs where there is a statistically significant difference between selection, promotional, or compensation levels between members of a protected class and an appropriate comparison group.[1]  However, according to the 1991 Civil Rights Act, this difference only amounts to discrimination if the tools used to make the business decision are invalid and not consistent [...]

Part I: How To Increase The Quality of Your New Hires

Companies are increasingly seeking out ways to enhance the accuracy and effectiveness of their hiring and promotional processes.  They are exploring the use of a variety of tests and measures to gather the information they need to make better decisions.  They look to tests to help them increase objectivity within their processes and to get [...]

Do Competency Systems Produce Real Results?

We recently did a study to see if a Competency System we built for a client produced any measurable results, or if it was just a “nice to have” system that management preferred to use.  Our client is within a large pharmceutical company and leads a sales force which sells to institutions and hospital physicians.  The [...]

Why must I remain so objective when I’m hiring???

Have you ever heard that we form an impression of a person in the first 5 seconds?  How accurate can that impression actually be?  What information can truly be gathered about an individual in 5 seconds?  Well, the 5 second rule is based on scores of scientific studies in Social Psychology.

Now, apply that to a [...]

Great Behavioral Event Interview Questions

The most common search that leads to our website is for ECI Interview Questions.  Whether this is precipitated by prospective candidates whom employers have asked to complete the ECI Behavioral Insight or by employers themselves is more difficult to determine.  Behavioral event interview questions ask the candidate about prior successes or learning resulting from an experience in past [...]